How to Unblock UPI ID ICICI Bank?

The ICICI iMobile Banking application incorporates a dedicated BHIM UPI section, streamlining the process of linking your bank account, generating a unique UPI ID, and utilizing various UPI services, such as money transfers and payments. The convenience lies in the fact that there’s no requirement for additional third-party UPI applications.

As an ICICI Bank account holder, you can exclusively leverage the BHIM UPI services within the ICICI mobile banking application, eliminating the need to install any other external applications.

For those already utilizing ICICI mobile banking BHIM UPI services, this guide will elucidate the steps to either block or unblock a UPI ID. If, by any chance, you have mistakenly blocked a user or UPI ID, the outlined steps will guide you through the process of rectifying the situation and unblocking the intended user or UPI ID.

How to Register on ICICI Bank UPI App

Here’s a guide outlining the steps to register on the ICICI Bank UPI App:

Step 1: Download the iMobile Pay app, ICICI Bank’s mobile banking app, from either the Google Play Store or Apple Store.

Step 2: Log in to the app and locate the ‘BHIM UPI’ icon on the dashboard.

Step 3: Navigate to ‘Manage’ and then access the ‘My Profile’ section.

Step 4: Enter a UPI ID of your preference or choose from the suggested UPI IDs, then proceed.

Step 5: Connect your ICICI Bank account and designate your preferred account number.

Step 6: Under ‘Set as Default,’ choose both the ‘To Send Money’ and ‘To Receive Money’ options. Complete the process by clicking ‘Submit.’

Step 7: Congratulations, your UPI ID has been successfully created.

How to Block UPI ID in ICICI Mobile Banking App

Follow these steps to block a UPI ID using the ICICI iMobile Banking application:

Step 1: Access the ICICI iMobile Banking application and open the “UPI Payments” section after logging in.

Step 2: Within the section, tap on the “Pending Request” option.

Step 3: Choose the “Reject” option on the subsequent screen.

Step 4: In the resulting popup screen, select the “Block” option.

Once you’ve completed these steps, the specified UPI ID or user will be effectively blocked and included in your block list. Consequently, the user will lose the capability to request money from you. let’s see how to unblock upi id icici bank.

How To Unblock UPI ID ICICI Bank Mobile Banking?

Should you mistakenly block a UPI ID or user, rectify the situation with these steps:

Step 1: Open and log in to ICICI mobile banking, then access the “UPI Payments” section.

Step 2: Tap on “Manage” and opt for the “Unblock User” feature.

Step 3: On the subsequent screen, select the “Unblock” button, as demonstrated in the provided screenshot.

This straightforward process within the ICICI mobile banking BHIM UPI section allows you to seamlessly manage the blocking and unblocking of any UPI ID or user. Take advantage of this feature to thwart unauthorized transactions and mitigate the impact of spam requests.

How to Unblock GPay UPI ID

Here’s a concise guide on unblocking a GPay UPI ID:

  1. Open the GPay app.
  2. Navigate to the settings menu.
  3. Choose the option to manage UPI ID or linked bank accounts.
  4. Select the option to unblock the desired UPI ID.

Unblock an online transaction of an ICICI debit card

To unblock online transactions on your ICICI Bank debit card, explore these alternatives:

  1. Reach out to ICICI Bank customer care.
  2. Send a customer care email.
  3. Activate online transactions through your net banking in the Cards section.
  4. Personally visit your branch and request e-commerce transactions activation.

Upon selecting your preferred method, proceed with the following steps:

  • Opt for the “Unblock” action.
  • Choose the relevant Account Number linked to the Debit Card.
  • Specify the debit card number in the ‘Select Card Number’ option.
  • Provide justification details for unblocking in the “Remarks” section.
  • Complete the process by clicking “Submit.”

How to Send Money using ICICI Bank’s iMobile Pay App

When initiating a fund transfer through ICICI Bank’s iMobile Pay using UPI, you have three distinct options: utilizing phone contacts, employing a UPI ID, or opting for a bank account number and IFSC. The step-by-step process outlined below elucidates how to seamlessly send money specifically using a UPI ID through iMobile Pay:

Step 1: Log in to iMobile Pay and select BHIM UPI from the dashboard.

Step 2: Navigate to the ‘Send Money’ option.

Step 3: Enter the UPI ID of the intended recipient.

Step 4: Specify the desired amount and proceed by clicking ‘Proceed.’

Step 5: Finalize the transaction by entering the UPI PIN when prompted, ensuring a secure and efficient completion of the monetary transfer.

ICICI Bank UPI Customer Care

Within the iMobile Pay application, users can seamlessly register a UPI-related complaint by navigating to the ‘Contact Us’ section and selecting ‘Register a complaint regarding UPI.’ To expedite assistance, customers are advised to provide the following details:

  1. Transaction ID
  2. Your VPA (Virtual Payment Address)
  3. Beneficiary’s VPA (for payments) or remitter’s VPA (for collections)
  4. Date and time of the transaction

For prompt resolution of UPI-related issues, customers can also reach out to the customer care executive via the designated customer care number: 1800 1080.


What will I get my refund in case of a failed UPI transaction in ICICI Bank?

In the event of a failed transaction with a deducted amount, the reimbursement should be processed within Transaction + 2 days. If the funds are not received within this timeframe, customers are encouraged to contact the bank’s customer care between 7:00 AM to 9:00 PM from their registered mobile number. Alternatively, for additional assistance, customers can reach out via email at

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